Refund Policy Overview

Overview

This article provides a summary of INCA’s refund policies. Refund eligibility is limited and varies by program type. For full, binding policy language (including definitions, timelines, and exceptions), always refer to: https://inursecoach.com/course-policies-2/ General Refund Rules (All Programs) Courses or products priced under $100 are always non-refundable. All approved refunds are subject to a minimum 6% processing fee. Payment plans are never refundable, regardless of participation, deferral, or withdrawal. For payment plan details, refer to: Payment Plans: Terms & Responsibilities Integrative Nurse Coach® Certificate Program (INCCP) Refunds for INCCP are limited and only available if all of the following conditions are met: The request is made within 48 hours of registration, and The program start date is 30 or more days away, and No course materials have been accessed and no required pre-course surveys have been submitted If these conditions are not met, refunds are not available. Self-Paced Specialty Programs Specialty Programs priced at $100 or more may be eligible for a refund within 1 business day of registration, provided that: The course invitation has not been accepted, and No course materials have been accessed Once course access begins, the enrollment becomes non-refundable. For clarity, refunds on Self-Paced specialty programs are only available if a request is received in writing within 24 hours of registration AND you have not accessed the materials yet. Refunds vs. Deferrals and Re-Enrollment Refunds are separate from deferrals and re-enrollment: Deferring a program does not make tuition refundable Withdrawing from a program does not cancel payment obligations Re-enrollment requires a new registration and tuition payment Learn more here: Deferring Your Enrollment Re-Enrollment Policy How to Request Help If you believe you meet the refund eligibility requirements outlined in the policy, please submit a support ticket: https://support.inursecoach.com/portal/en/newticket For complete policy details, always defer to: https://inursecoach.com/course-policies-2/