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Admissions Specialist Calls

What to expect on an admissions call and how to prepare so you get the most value.

Overview

INCA Admissions is here to support thoughtful, informed enrollment decisions. All INCA Admissions Specialists are board-certified nurse coaches and INCCP alumni, bringing both professional expertise and lived experience with INCA programs. This article explains when it makes sense to reach out, the best way to do so, and what you can expect once you contact Admissions. When It Makes Sense to Contact Admissions You may want to reach out to Admissions if you have questions that would benefit from individualized guidance, such as: Clarifying eligibility or licensure requirements Comparing programs or deciding between INCCP and specialty programs Understanding how programs may align with your professional goals Planning the sequence of multiple programs over time Confirming timing, start dates, or enrollment readiness Admissions is especially helpful when you are making a decision that involves multiple factors or long-term planning. When You May Not Need to Contact Admissions Many common questions are already answered in the Knowledge Base and do not require direct Admissions support. You may not need to contact Admissions for: Detailed policy questions (refunds, deferrals, re-enrollment) Post-enrollment technical or course access issues Payment plan management or billing updates Certificate retrieval or verification For these topics, the Knowledge Base or Support team can usually provide faster answers. How to Contact Admissions There are two primary ways to connect with Admissions: Admissions Support Ticket For most questions, submitting an Admissions support ticket is the best place to start. This allows Admissions to review your question carefully and respond with accurate, complete information. Create an Admissions support ticket here Admissions Call An Admissions call is helpful when your questions are more complex or when you want to talk through options in real time. Book a call with an Admissions Specialist When to Book an Admissions Call You may want to book a call if: You are deciding between multiple programs You are planning a longer-term learning path with INCA You want to discuss how a program fits into your current role or career goals You have already reviewed the Knowledge Base and still have unanswered questions Admissions calls are not required for enrollment, but they can be helpful for clarity and confidence. What to Expect After You Reach Out Once you contact Admissions: You can expect a response within a reasonable business timeframe Admissions may ask follow-up questions to better understand your background or goals You may be directed to specific Knowledge Base articles for additional context If appropriate, Admissions may suggest scheduling a call for deeper discussion Admissions aims to provide clear, accurate information so you can make a well-informed decision. About INCA Admissions Specialists All INCA Admissions Specialists are board-certified nurse coaches and graduates of the Integrative Nurse Coach® Certificate Program (INCCP). This means you are speaking with nurses who: Have completed INCA’s flagship program themselves Understand the expectations and time commitment involved Can speak authentically about how the training applies in real-world nursing roles Their role is to support informed, aligned decisions—not to pressure you into enrolling. Book a call with an admissions specialist An Admissions call is helpful when your questions are more complex or when you want to talk through options in real time. Book a call with an Admissions Specialist